Frequently asked questions
No, but every subscription comes with a 30-day satisfaction guarantee. If Heallist isn’t right for you in the first 30 days, contact us for a full refund.
You can switch between monthly and annual billing at any time from your Billing page. You can also downgrade to the limited Essential plan. Your page stays live at no monthly cost, but you lose most features and your visibility in the Heallist network, and a 10% booking fee applies to clients who find you through Heallist.
Your subscription renews automatically until you cancel. To cancel, go to the “Billing” page, select “Manage Plan,” and choose “Cancel subscription.” You keep all paid features until the end of your billing cycle. After that, your profile moves to the limited Essential plan, which means you lose most features and your visibility in the Heallist network.
Yes. Email our Support team and we’ll delete your account. If you’d rather keep your page online, you can downgrade to the limited Essential plan instead.
There are no booking fees on the Empowered plan. Heallist uses Stripe or PayPal for payment processing, and their standard transaction fees apply. If you downgrade to Essential, a 10% booking fee applies to sessions with clients who found you through Heallist, but not to clients you invite yourself.
We offer a 100% satisfaction guarantee. If, for any reason, you’re not satisfied within 30 days, please contact us for a full refund.
We accept all major credit and debit cards for the Empowered plan. Payment processing is handled securely, and details can be updated from your account.
